Bhubaneswar19/10: Odisha Chief Minister Naveen Patnaik today launched the electricity consumer service portal Mo Bidyut and Mobile App through video conference.
It’s a bilingual online electricity integrated consumer service portal www.mobidyut.com developed by Energy Department and dedicated to the public under the 5T initiative.
Speaking on the occasion, the Chief Minister said that this is one more transformational initiative under the 5T mechanism. People of the state can now be able to avail efficient, time-bound, and transparent online service delivery, he added.
Announcing that electricity services will now come under Mo Sarkar, he said that electricity is an essential service and impacts every aspect of modern-day life. Hence, this service will be monitored under Mo Sarkar.
Minister and senior officials will be in touch with consumers for their feedback, he added.
He further said that people, now, need not run to various offices for new connections, bill payment, or grievance redressal.
Going to government offices for getting public services should be a thing of the past unless statutorily mandated. This will benefit more than 89 lakh electricity consumers of the state, the Chief Minister indicated. He appealed to the consumers and the general public of the state to take advantage of this facility to resolve their electricity service-related issues in a simple, easy, and quick manner.
He also said a Mobile App has been developed for this facility, and will soon be available in Google Play store for download by the public.Patnaik expected the energy department to come out with more such efficient systems to provide better service to people.