Home » National » Consumer Protection Act, 2019 to be more holistic and stringent:Ramvilas Paswan
The Union Minister for Consumer Affairs, Food and Public Distribution, Shri Ram Vilas Paswan holding a press conference on the Consumer Protection Bill, 2019, which has been passed by both Houses of Parliament, in New Delhi on August 13, 2019. The Minister of State for Consumer Affairs, Food and Public Distribution, Shri Danve Raosaheb Dadarao and the Secretary, Department of Consumer Affairs, Shri A.K. Srivastava are also seen.

Consumer Protection Act, 2019 to be more holistic and stringent:Ramvilas Paswan

NEWDELHI:13/8/19:The Consumer Protection Act 2019 will be more holistic and  stringent once the rules are framed to protect the interest of the Consumer ,stating this at a press conference today Union Minister for Consumer Affairs ,Food and Public distribution Shri Ram Vilas Paswan informed that a meeting of former Secretaries of the Consumer Affairs Department and  Members of Parliament will be called this month for consultation before framing and finalising  the rulesunder this Act . He informed that 41 Members of Parliament participated in the debate when the Consumer Protection Bill was passed. Citing the number of pending cases before the consumer courts the Minister said that one of the reasons for this is that a number of posts are lying vacant and the effort will be to fill these up soon.He said that the idea of the Central Consumer Protection Authority (CCPA) is new and revolutionary and it will give more teeth to the provide relief for consumers.

The Act also envisages simplified dispute resolution process, has provision for Mediation and e-filing of cases.  The Consumer will be able to file cases in the nearest commission under the jurisdiction of which he resides.

For the first time there will be an exclusive law dealing with Product Liability. A manufacturer or product service provider or product seller will now be responsible to compensate for injury or damage caused by defective product or deficiency in services.

Presently the Consumer has only a single point of access to justice, which is time consuming. Additional swift executive remedies are proposed in the Act through CCPA. There are provisions for deterrent punishment to check misleading advertisements and adulteration of products; Product liability provision to deter manufacturers and service providers from delivering defective products or deficient services. The Act also enables regulations to be notified on E-commerce and direct selling with focus on protection of interest of consumers.

About Editor in chief

Ashok Palit has completed his graduation from Upendranath College Soro, Balasore and post graduation from Utkal University in Odia Language and literture.. He has also carved out a niche for himself as a scribe of eminence after joining the profession in 1988. He is also an independent media production professional. He brings loads of experience to Advanced Media, Ashok Palit as a cineaste has been active in film criticism for over three decades. As a film society activist, he soared to eminence for his profound commitment to the art film appreciation and aesthetics of cinema. His mode of discourse is often erudite but always lucid and comprehensible marked by a perfect acumen so rare in the field. A film aesthete with an immense fond of critical sensibilities, he wrote about growth and development of odia cinema in New Indian Express, The Times of India, The Hindustan Times, The Asian Age and Screen. He has been working as an Editor for Cine Samaya from 2002-2004.. He had made solid contribution on cinema in many odia Dailies and weekly such as Samaj, Prajatantra, Dharatri, Samaya, Satabadi, and weekly Samaya.

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