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Citizen satisfaction is the hallmark of good governance:Naveen Patnaik

BHUBANESWAR:22/6/19:Chairing meeting of senior officials, Chief Minister Shri Naveen Patnaik laid emphasis on effective implementation of 5Ts in letter & spirit. CM emphasised on Citizen Centric Governance saying that citizen satisfaction is the hallmark of good governance.

CM stressed that there is room for improvement in all services, be it health, transport or rural housing & urged all to look at these public services from citizen point of view and keep in mind their satisfaction to ensure fully citizen-centric governance.


CM assured that public services will see paradigm shift with more focus on self-certification instead of just relying on integrity of the processes. CM suggested officials to identify services and processes for implementation of 5T which will be monitored directly by CMO.

As a priority for this term, CM laid emphasis on large scale employment & value addition compared to the best in the world like Australia, South Korea & Singapore, or even surpass them. He called for bold industrialisation & world class infrastructure, MSME clusters & startup hubs.

Concluding the meeting, CM stressed on the linkage of performance appraisal of officials and people’s appraisal of the government to enhance accountability and optimize public service delivery.

About Editor in chief

Ashok Palit has completed his graduation from Upendranath College Soro, Balasore and post graduation from Utkal University in Odia Language and literture.. He has also carved out a niche for himself as a scribe of eminence after joining the profession in 1988. He is also an independent media production professional. He brings loads of experience to Advanced Media, Ashok Palit as a cineaste has been active in film criticism for over three decades. As a film society activist, he soared to eminence for his profound commitment to the art film appreciation and aesthetics of cinema. His mode of discourse is often erudite but always lucid and comprehensible marked by a perfect acumen so rare in the field. A film aesthete with an immense fond of critical sensibilities, he wrote about growth and development of odia cinema in New Indian Express, The Times of India, The Hindustan Times, The Asian Age and Screen. He has been working as an Editor for Cine Samaya from 2002-2004.. He had made solid contribution on cinema in many odia Dailies and weekly such as Samaj, Prajatantra, Dharatri, Samaya, Satabadi, and weekly Samaya.

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