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The Member Traffic, Railway Board, Shri Girish Pillai briefing the media about the all-India roll out of unreserved mobile ticketing facility (UTS on mobile), in New Delhi on November 01, 2018.
The Member Traffic, Railway Board, Shri Girish Pillai briefing the media about the all-India roll out of unreserved mobile ticketing facility (UTS on mobile), in New Delhi on November 01, 2018.

Ministry of Railways rolls out All-India Unreserved Mobile Ticketing facility

Newdelhi:1/11/18:Ministry of Railways has introduced Unreserved Mobile Ticketing with a view to promote three C’s- Cashless transactions (Digital payment), Contact less ticketing (no need to physically visit the point of sale) and Customer convenience and experience. As a big leap, booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways which will obviate the need for passengers to wait in queues for purchasing the tickets.

A pilot project for booking of unreserved tickets through mobile phone was commenced in December, 2014 on select stations on Central Railway to provide customers the convenience of booking of unreserved tickets without having to stand in queues.

Gradually, unreserved Mobile ticketing was extended to all suburban sections in metropolitan cities of Chennai, Delhi, Kolkata and Secunderabad between 2015 and 2017 along with the facility of paperless ticketing.  The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones.

The process of ticket booking involves downloading the application and registration by furnishing the requisite details. After successful registration, the user is given user-ID and password through which the user can log-in and book ticket through this application within the ticketing area and outside the Geo-fenced area (geofenced area is station premises and train route within which ticket cannot be booked.  Ticketing area is outside the geofenced area as defined in the application).  Initially, the payment could be made only through R-Wallet. Subsequently, the facility of making payment through all types of digital modes i.e. debit card, credit card, net-banking, UPI and other e-wallets has been introduced through payment aggregators viz. Paytm, Mobikwik and Freecharge, in line with Government’s directives to promote all digital modes of payments.  The daily average number of passengers booking tickets through this app has increased from approximately 5400 in year 2015 to 4.70 lakh in October, 2018.

The UTSONMOBILE was also introduced on Non-Suburban sections in 2015 initially on Delhi-Palwal section of Northern Railway which was subsequently extended to other non-suburban sections of Northern, South Central, Southern, South Western, East Coast, South East Central and South Eastern Railways.

Benefits of the App:

  • Mobile Ticketing shall promote 3C’s- Cashless transactions, Contact less ticketing and Customer convenience.
  • Seamless booking of unreserved tickets all over Indian Railways.
  • Obviate the need for passengers to wait in queues for purchasing the tickets and enhance the experience for booking unreserved tickets – journey, season tickets, platform tickets.
  • Environment friendly.

About the App

    • UTSONMOBILE’ application available for Android, IOS, Windows phones. Can be downloaded from Google play or window store.
  • Application ‘in house’ developed by Indian Railway- CRIS.

 

Patronization of the App:

App has 4 Star rating at Google play store.

  • Increase in Number of tickets sold approximately 1900/day in 2015 to 83,000/day in October, 2018.
  • Increase in number of passengers: approximately 5400/day in 2015 to in 4.70 lakh/day in October, 2018.

About Editor in chief

Ashok Palit has completed his graduation from Upendranath College Soro, Balasore and post graduation from Utkal University in Odia Language and literture.. He has also carved out a niche for himself as a scribe of eminence after joining the profession in 1988. He is also an independent media production professional. He brings loads of experience to Advanced Media, Ashok Palit as a cineaste has been active in film criticism for over three decades. As a film society activist, he soared to eminence for his profound commitment to the art film appreciation and aesthetics of cinema. His mode of discourse is often erudite but always lucid and comprehensible marked by a perfect acumen so rare in the field. A film aesthete with an immense fond of critical sensibilities, he wrote about growth and development of odia cinema in New Indian Express, The Times of India, The Hindustan Times, The Asian Age and Screen. He has been working as an Editor for Cine Samaya from 2002-2004.. He had made solid contribution on cinema in many odia Dailies and weekly such as Samaj, Prajatantra, Dharatri, Samaya, Satabadi, and weekly Samaya.

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